.account-nav{display:flex;align-items:center;gap:8px;background:#f1f4f6;border-radius:10px;padding:7px;margin:22px 0 35px}.account-nav a{padding:10px 17px;border-radius:7px;font-size:13px;font-weight:700}.account-nav a.active{background:#092b44;color:#fff}.account-nav .new-ticket{margin-right:auto;background:#f58220;color:#fff}.order{grid-template-columns:1.4fr 1fr 1fr auto!important;align-items:center;transition:.2s}.order:hover{border-color:#f58220;box-shadow:0 7px 25px #0928400d}.view-order{color:#f58220;font-size:12px;font-weight:800}.status-pill,.ticket-status{display:inline-block!important;width:max-content;padding:5px 10px;border-radius:20px;font-size:11px!important;background:#edf1f3;color:#435968}.status-confirmed,.status-ready,.ticket-status.answered{background:#e6f6ed;color:#14723d}.status-packing,.status-posted{background:#fff2dc;color:#9b6200}.status-delivered{background:#ddf5e7;color:#087335}.status-cancelled,.ticket-status.closed{background:#fee9e6;color:#a53125}.order-progress{display:flex;justify-content:space-between;position:relative;margin:35px 0 55px}.order-progress:before{content:"";height:3px;background:#e1e7ea;position:absolute;top:18px;right:5%;left:5%}.order-progress>div{position:relative;z-index:2;text-align:center;width:16.66%;color:#8b99a2}.order-progress i{display:flex;width:38px;height:38px;border-radius:50%;background:#edf1f3;border:3px solid #fff;box-shadow:0 0 0 2px #dfe5e8;margin:auto;align-items:center;justify-content:center;font-style:normal;font-weight:800}.order-progress span{display:block;font-size:11px;margin-top:10px}.order-progress .done i{background:#0d6940;color:#fff;box-shadow:0 0 0 2px #0d6940}.order-progress .done span{color:#17613f;font-weight:700}.order-progress .current i{background:#f58220;box-shadow:0 0 0 4px #f5822030}.order-progress .current span{color:#d75e05}.order-columns{display:grid;grid-template-columns:1fr 1fr;gap:22px}.panel{border:1px solid #e0e6e9;border-radius:12px;background:#fff;padding:24px;margin-bottom:18px;box-shadow:0 6px 22px #0928400a}.panel h3{margin-top:0}.ordered-item,.ordered-total{display:flex;justify-content:space-between;padding:12px 0;border-bottom:1px solid #edf0f2}.ordered-total{border:0;margin-top:5px;color:#f58220}.messages-box{max-height:430px;overflow:auto;padding:8px}.chat{width:85%;padding:13px 16px;border-radius:13px;margin:11px 0}.chat.customer{margin-right:auto;background:#eff3f5;border-bottom-left-radius:3px}.chat.staff{background:#e8f5ee;border-bottom-right-radius:3px}.chat b{font-size:11px;color:#12683c}.chat p{margin:7px 0;font-size:13px;line-height:1.9}.chat small{color:#8a979f;font-size:9px}.conversation textarea{width:100%;border:1px solid #d6dee3;border-radius:8px;padding:11px}.no-message,.closed-note{text-align:center;padding:28px;color:#81909a}.ticket-table{border:1px solid #e0e6e9;border-radius:12px;overflow:hidden;background:#fff}.ticket-head,.ticket-row{display:grid;grid-template-columns:2fr .7fr .8fr 1fr;gap:15px;padding:15px 20px;align-items:center}.ticket-head{background:#092b44;color:#fff;font-size:11px}.ticket-row{border-bottom:1px solid #edf0f2;font-size:12px}.ticket-row:hover{background:#f8fafb}.ticket-row:last-child{border:0}.ticket-status.open{background:#fff0e4;color:#c85b0b}.ticket-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:25px}.ticket-title span{color:#f58220;font-size:12px}.ticket-title h1{margin:7px 0}.form-hint{background:#eef5f8;border-right:3px solid #0c5279;padding:12px;color:#526b79;font-size:12px;border-radius:6px}.cancelled-box{background:#fee9e6;color:#a53125;padding:20px;border-radius:10px;text-align:center}@media(max-width:800px){.order{grid-template-columns:1fr 1fr!important}.view-order{grid-column:1/-1}.order-progress{overflow:auto;justify-content:start}.order-progress>div{min-width:110px}.order-columns{grid-template-columns:1fr}.ticket-head{display:none}.ticket-row{grid-template-columns:1fr 1fr}.account-nav{overflow:auto}.account-nav a{white-space:nowrap}.chat{width:95%}}